Refunds & Returns

Refunds and Returns

We naturally want you to be delighted with the item you receive. In the event that you are not satisfied, we can accept a return for personalised products if the item is faulty. Where this is the case we will send out a replacement or offer a refund for this order, including delivery.

We regret that we cannot offer returns on unwanted items that have been personalised.

This is in line with Long Distance Selling Regulations governing the sale of personalised products.